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Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed our issues right away. He gave us excellent advice on how to prevent this during such cold weather in the future. Bud Matthews Services has earned our business. Thanks so much again!

- Rindi


I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday.

He went out and got different parts and went the extra mile to make everything work perfectly.

If you ever need a recommendation, feel free to call me

Thanks again!

- Dave W.

They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.

- Judith A. - Pittsboro, NC

Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some money!)
Bud Matthews called us first thing Monday morning and we scheduled a time for plumber to come. Plumber came in promptly and fixed the toilets. He was courteous, diligent and clearly explained the problems and what he was doing to fix them. Situation was solved. However, shortly after one of the toilet came loose again and plumber came back to reset it. No charges were incurred and plumber was apologetic about the issue. Once again he explained what had happened and how he was going to resolve it this time. It's been a few weeks and up to now we haven't had any other problems.
We have used this company consistently throughout the years. They have always given us great service and we will continue to use them for future needs. They are trust worthy and reliable.

- Gloria C. - Carrboro, NC

They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!

- Jane S. - Chapel Hill, NC

Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient and moved quickly to remove a huge wad of damp lint that was stubbornly stuck in the recesses of the rather long exhaust duct. We are and have always been pleased with their promptness, professionalism, courtesy, and quality of work. Highly recommend!

- Diana B. - Efland, NC

They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me so that I understood the repairs they were performing. I was happy with the outcome and would recommend them for appliance repair.

- Lindsey S. - Chapel Hill, NC

We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good suggestions for problems we had in our kitchen that needed addressing. He tried hard to keep our costs down as much as possible and looked for cheaper solutions when needed. I think they were very fair and professional. Will definitely use them again.

- Jeffrey H. - Durham, NC